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Joined: 9/12/2011
Posts: 12
Points: 39
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I ordered through the Cricket offer of $20.00 discount. The chat line opened while I was placing my order and the representative placed the order for me. How do I get my discount? 11/29/11 1:13pm ct
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 Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:I ordered through the Cricket offer of $20.00 discount. The chat line opened while I was placing my order and the representative placed the order for me. How do I get my discount? 11/29/11 1:13pm ct
Please send me your order info -- the chances are if the rep placed the order we did not get the order credit and we can not provide the cash credit to your account if the vendor does not give us credit. But please send us the info and we will have a look and see if we can fix it for you.
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:I ordered through the Cricket offer of $20.00 discount. The chat line opened while I was placing my order and the representative placed the order for me. How do I get my discount? 11/29/11 1:13pm ct
I just deleted your order info from the forum as it contained personal information. please send me the info via e-mail at alex at stduentrate.com
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:I ordered through the Cricket offer of $20.00 discount. The chat line opened while I was placing my order and the representative placed the order for me. How do I get my discount? 11/29/11 1:13pm ct
Got your order details and opened a ticket with cricket people. we will see what they come up with.
cheers
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Joined: 9/12/2011
Posts: 12
Points: 39
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Have you heard back from Cricket yet?
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:
Have you heard back from Cricket yet?
Nothing yet. My guess is we will not be able to get the credit as the transaction was not completed using the link from our site. Once their rep takes over we loose credit and can not give you anything.
We are trying though.
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Joined: 9/12/2011
Posts: 12
Points: 39
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The Rep said she hadn't heard of any discount from StudentRate.
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Joined: 9/12/2011
Posts: 12
Points: 39
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I placed a second order from Cricket on 11/30. This time I went through and ordered directly through StudentRate's websie. It was shipped out the same day and I should have the order today. How long does it normally take for Cricket to issue a credit on Student Rate?
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:I placed a second order from Cricket on 11/30. This time I went through and ordered directly through StudentRate's websie. It was shipped out the same day and I should have the order today. How long does it normally take for Cricket to issue a credit on Student Rate?
24 to 48 hours.
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Joined: 9/12/2011
Posts: 12
Points: 39
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Then it should show up tonight?
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:Then it should show up tonight?
tomorrow -- all transactions are uploaded to users accounts for the previous day by 10:00 am eastern
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Joined: 9/12/2011
Posts: 12
Points: 39
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Okay, I'll check then. Thank you.
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Joined: 9/12/2011
Posts: 12
Points: 39
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I'm still not showing a credit from Cricket.
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Joined: 9/12/2011
Posts: 12
Points: 39
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CRICKET OFFER
I've talked to Cricket directly. They are not offering any discounts on StudentRate.com.
The offer I responded to for $20.00 off a Cricket plan is not through Cricket. They said 3rd parties, such as StudentRate can make offers. So what steps do I take to get this discount? The only discounts Cricket offers from time-to-time would be on some of their phones.
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:CRICKET OFFER
I've talked to Cricket directly. They are not offering any discounts on StudentRate.com.
The offer I responded to for $20.00 off a Cricket plan is not through Cricket. They said 3rd parties, such as StudentRate can make offers. So what steps do I take to get this discount? The only discounts Cricket offers from time-to-time would be on some of their phones.
That is correct it is our offer based on Crickets offer to us. The whole process is automated so the $20.00 would have been deposited to your account (studentrate.com account) if you followed the process to purchase your plan. This is exactly the reason why we want you to follow the process. YOu have indicated you did and we have investigated to see whether there was a transaction -- unfortunately there is none. We contacted Cricket to see whether they would give us credit for that transaction so that we can give you credit. We are waiting as there are thousands of transactions on their end.
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Joined: 9/12/2011
Posts: 12
Points: 39
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I have talked to Cricket and they do not have an offer to StudentRate.com I placed a second order through Cricket to make sure the process was followed correctly. There was no automated $20.00 deposit to my account because there is no $20.00 discount offer.
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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CRICKET OFFER
I've talked to Cricket directly. They are not offering any discounts on StudentRate.com.
The offer I responded to for $20.00 off a Cricket plan is not through
Cricket. They said 3rd parties, such as StudentRate can make offers. So
what steps do I take to get this discount? The only discounts Cricket
offers from time-to-time would be on some of their phones.
it is our offer. and we have not seen the transaction -- if the type of offer is a cash back offer it usually is a StudentRate offer and it solely depends on the reporting that we receive from the vendor in this case Cricket. Otherwise we have to give the $20.00 to everyone that send us a receipt -- we have to validate that the purchase was made through our link.
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Joined: 9/12/2011
Posts: 12
Points: 39
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I have previously emailed you the information and have not received any discount deposited to my account. As mentioned, I made a second purchase to make certain to qualify for the discount yet no deposit was made to my account.
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Joined: 6/15/2009 Posts: 1,286 Points: 3,956 Location: Boston, MA
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rkl wrote:I have previously emailed you the information and have not received any discount deposited to my account. As mentioned, I made a second purchase to make certain to qualify for the discount yet no deposit was made to my account.
I appreciate that -- but please keep in mind we have not received a confirmation of the purchase from Cricket, once we do we will provide the deposit to your account.
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Joined: 9/12/2011
Posts: 12
Points: 39
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I have confirmation from my order back from November 25. I have emailed you a copy of this again now.
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